Search:

Terms and conditions

I. Description of services offered:

 

Travel&Wine primary objective is to provide high-quality, tailor-made wine tours of several appellations within Spain and France and to function as a full service tourism operation where customers not only are offered guided tours of some of the best wineries, but may also help them plan and organize any trip they want to go on.

 

II. Booking contract:

 

A 50% non-refundable deposit is required upon receipt of invoice via email in order to hold the reservation. As soon as payment is received into the account listed below, T&W will send the client a confirmation number of their tour to serve as proof of purchase.

Following you will find the three ways available to make your Payment:

 

III. Payment information:

Bank transfer:

Travel & Wine

Sophie Carralot x-4348546-m

Bank name: Banco Sabadell Atlantico

Account Number: 0081 0063 29 0001889192

IBAN: ES06 0081 0063290001889192

SWIFT: BSAB ES BB

Bank address: Plaça Cap de la Vila 4

08870 Sitges (BCN), Spain

 

IV. Required deposit and terms of payment

 

A 50% non-refundable deposit is required upon receipt of this invoice via email in order to hold on your reservation

The remaining balance is due 2 weeks before trip departure.

All payments must be made via bank transfer / credit card or online account payment.

Extra charges for the payment will be charged to the customer.

 

V. Booking modifications:

 

For any potential modification of your current booking please contact us at: customer-service@travel-wine.com.

Any changes the client wants to make during their tour , he will have to cover the additional costs.

 

VI. Cancelation policy:

 

Cancelation of any tour before the deposit is made won’t have any charges.

Once the deposit is made, it won’t be refunded in case of cancelation

If the cancelation occurs once the tour is fully paid, 50 % of the total amount will be refunded.

Cancelation the day of the tour no refund will be made.

 

VII. Insurance and responsibility waiver:

 

Travel & Wine suggests you purchase travel and medical insurance for the duration of your stay in Spain.

Travel & Wine is not responsible for any lost or damaged personal effects or personal injury during the trip.

Travel & Wine reserves the rights to modify contractual clauses at any time.